There are many different statuses that you might come across while managing Learner enrollments or viewing the Delivery Tracker for a schedule or cohort. This guide is a simple glossary of the different statuses and their meanings.

Enrollment Statuses include:

• Active — The Learner is enrolled in the Course

• Paused — The Learner is paused (by admin or self-paused)

• Completed — When all enrollment messages have been sent out

• Canceled — When an enrollment is cancelled by an administrator

• Up Next — This is a hover state if an enrollment is queued to start after the current one is complete

• Scheduled — This is a hover state if an enrollment is scheduled to start at a future date

• Inactive — This means the Learner hasn’t responded in over five days

• Opted Out — The Learner unsubscribed from the Course.

• Error — Will have a hover state showing the specific error and the next steps for troubleshooting

• Schedule disabled — This indicates an Enrollment has been stopped because a schedule was disabled

Location of Enrollment status:

1. Click on the Learners Tab.

2. Search for the Learner's name of your choice.

3. Click the Edit Icon next to your chosen Learner:

4. Scroll down to the Enrollment section, and you will see the Courses that the Learner is enrolled in, and next to the Course Enrollment, you will see the status.
   
   The below screenshot example of an Enrollment Status: